Shipping
- Orders are processed Monday through Friday, excluding major holidays. While we try to get out orders out as quickly as possible, some orders may take 1-2 business days to prepare for shipment.
- Tracking information is emailed once your order ships so be sure to provide a valid email that you check regularly. We'll also use that email to contact you in case there are any issues with your order!
- Handmade-to-order items have a production time of 10-15 business days regardless of the shipping method.
- Rave Wonderland is not responsible for lost or stolen packages delayed by the carrier. Please keep an eye on the tracking of your package for delivery status!
- If you're in Southern California and would like to pick up your order at our DTLA location, send an email to info@ravewonderland.com with your order number to request a store pick-up. We'll notify you when your order is ready for pick-up and will refund your shipping fee once your order has been picked up!
- Buyers responsible for local duties, taxes and advancement fees at delivery in countries where applicable.
| Shipping Method | Order Amount | Cost* | Delivery Time** |
|---|---|---|---|
| Standard | $0 - $75 | $4.99 | Within 4 – 6 business days |
| Standard | $75+ | $5.99 | Within 4 – 6 business days |
| Priority | $0 - $50 | $6.99 | Within 3 – 5 business days |
| Priority | $50+ | $8.99 | Within 3 – 5 business days |
| Express | $0 - $100 | $23.99 | Within 1 – 3 business days |
| Express | $100 - $200 | $31.99 | Within 1 – 3 business days |
| Express | $200+ | $49.99 | Within 1 – 3 business days |
* SHOEZ have an additional shipping fee: $10 for Standard/Priority and $30 for Express.
**Handmade-to-order items have a production period of 10-15 business days before shipping, regardless of shipping method.
| Order | Amount Cost* | Delivery Time** |
|---|---|---|
| $0 - $75 USD | $19.99 USD | Within 7-10 business days |
| $75 - $200 USD | $24.99 USD | Within 7-10 business days |
| $200 - $500 USD | $29.99 USD | Within 7-10 business days |
| $500+ USD | $34.99 USD | Within 7-10 business days |
* SHOEZ have an additional $15 USD shipping fee.
**Handmade-to-order items have a production period of 10-15 business days before shipping. International order ship in one package so please be aware that the rest of your order will ship once your handmade-to-order item has finished production.
Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.
| Order Amount | Cost* | Delivery Time** |
|---|---|---|
| $0 - $75 USD | $30 USD | Within 10-15 business days |
| $75 - $200 USD | $50 USD | Within 10-15 business days |
| $200+ USD | $70 USD | Within 10-15 business days |
DISCLAIMER: Some areas of Australia/New Zealand are out of service for shipping carriers. Customers will be contacted if we are unable to ship to your area.
* SHOEZ have an additional $20 USD shipping fee.
**Handmade-to-order items have a production period of 10-15 business days before shipping. International order ship in one package so please be aware that the rest of your order will ship once your handmade-to-order item has finished production.
Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.
| Order Amount | Cost* | Delivery Time** |
|---|---|---|
| $0 - $75 USD | $35 USD | Within 10-15 business days |
| $75 - $200 USD | $39 USD | Within 10-15 business days |
| $200 - $600 USD | $52 USD | Within 10-15 business days |
| $600+ USD | $79 USD | Within 10-15 business days |
* Please note there is an additional $25 shipping charge for SHOEZ.
**Handmade-to-order items have a production period of 10-15 business days before shipping. International order ship in one package so please be aware that the rest of your order will ship once your handmade-to-order item has finished production.
Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.